Logistics Operations Manager Job Vacancy in Nabeul, Tunisia – Logistics & Supply Chain

Job Description

Position: Logistics Operations Manager

Company: DHL Global Forwarding

Location: Nabeul, Tunisia

Experience: 5-7 years in logistics or supply chain management

Education: Bachelor’s degree in Business Administration, Logistics, or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: SSP 45,000 – 60,000 per annum

Vacancies:1

Company Overview

DHL Global Forwarding is a leading international logistics provider with a strong presence in Tunisia. As part of the DHL Group, the company offers comprehensive freight forwarding, customs brokerage, and supply chain solutions across more than 220 countries and territories. In Nabeul, DHL operates a state‑of‑the‑art hub that supports regional trade, serving a diverse portfolio of customers ranging from small enterprises to multinational corporations. The company is committed to sustainability, digital transformation, and delivering exceptional customer service, making it an attractive employer for professionals seeking a dynamic career in logistics.

Job Overview

The Logistics Operations Manager will lead the end‑to‑end operations at the Nabeul hub, ensuring efficient movement of goods, compliance with regulatory standards, and continuous improvement of processes. This role is pivotal in supporting DHL’s mission to provide reliable, fast, and cost‑effective logistics solutions in Tunisia. The successful candidate will collaborate with cross‑functional teams, manage a team of supervisors and coordinators, and drive performance metrics that align with the company’s strategic objectives. For more information about career opportunities, visit Tunisia Job Search.

Key Responsibilities

• Oversee daily warehouse, freight forwarding, and customs clearance activities to meet service level agreements.
• Develop and implement operational SOPs, ensuring compliance with local regulations and DHL global standards.
• Monitor key performance indicators (KPIs) such as on‑time delivery, inventory accuracy, and cost per shipment, and initiate corrective actions when needed.
• Lead a team of 15+ staff, providing coaching, performance reviews, and career development plans.
• Coordinate with sales, customer service, and IT departments to optimize order processing and tracking systems.
• Manage relationships with local carriers, port authorities, and government agencies.
• Drive continuous improvement initiatives using Lean, Six Sigma, or other process‑optimization methodologies.
• Prepare operational budgets, forecast resource needs, and control operational expenditures.

Required Skills

• Strong leadership and people‑management abilities.
• In‑depth knowledge of international freight forwarding, customs regulations, and supply chain best practices.
• Proficiency in logistics software (e.g., SAP TM, Oracle Transportation Management) and Microsoft Office Suite.
• Excellent analytical and problem‑solving skills with a data‑driven mindset.
• Effective communication and negotiation skills in Arabic, French, and English.
• Ability to work under pressure and meet tight deadlines.

Education

A Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related discipline is required. A Master’s degree or professional certifications such as CPIM, CSCP, or CILT are advantageous.

Experience

Minimum of 5‑7 years of progressive experience in logistics operations, with at least 2 years in a supervisory or managerial role. Experience in a multinational logistics environment is highly preferred.

Salary

The compensation package ranges from SSP 45,000 to SSP 60,000 annually, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and retirement benefits.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with company matching.
• Annual performance bonus.
• Professional development allowance.
• Employee assistance program.
• Flexible working hours and remote work options for certain functions.

Training

• Onboarding program covering DHL’s global logistics network and compliance standards.
• Access to DHL Academy for continuous learning in logistics, leadership, and digital tools.
• Certification support for industry‑recognized logistics credentials.

Working Environment

DHL Global Forwarding offers a collaborative, multicultural workplace that values innovation and sustainability. The Nabeul hub features modern facilities, advanced material handling equipment, and a safety‑first culture. Employees benefit from a supportive team atmosphere, regular feedback sessions, and opportunities to work on international projects.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the company’s career site. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.