IT Executive – ZetaBox, Sfax, Tunisia

Job Overview

ZetaBox, a leading custom software development company based in Sfax, Tunisia, is seeking a proactive and technically skilled IT Executive to join its growing technology team. The company specializes in transforming innovative ideas into scalable digital solutions through modern software development practices, emerging technologies, and a strong client-focused approach.

This opportunity is ideal for IT professionals with 3–5 years of experience who are passionate about technology infrastructure, software support, systems administration, and digital transformation. The successful candidate will play a key role in supporting internal IT operations, ensuring system reliability, enhancing cybersecurity, and contributing to the successful delivery of technology-driven business solutions.

Position Details

Job Title

IT Executive

Location

Sfax, Tunisia

Employment Type

Full-Time

Industry

Information Technology | Software Development | Digital Solutions

Experience Required

3–5 Years

Education

Diploma in Information Technology, Computer Science, Software Engineering, Network Administration, or a related technical discipline.

About the Role

The IT Executive will be responsible for maintaining IT infrastructure, supporting users, monitoring systems, managing hardware and software assets, and assisting with technology projects. The position requires strong technical expertise, problem-solving capabilities, and the ability to work effectively in a fast-paced software development environment.

The successful candidate will collaborate with developers, project managers, and business stakeholders to ensure smooth IT operations while supporting innovation and continuous improvement initiatives.

Key Responsibilities

IT Infrastructure Management

• Monitor and maintain organizational IT infrastructure.
• Ensure optimal performance of servers, networks, and business systems.
• Manage software installations, updates, and system configurations.
• Troubleshoot hardware and software issues efficiently.
• Support infrastructure scalability and technology upgrades.

Technical Support & User Assistance

• Provide day-to-day technical support to employees and project teams.
• Resolve user issues related to hardware, software, and network connectivity.
• Maintain IT service requests and support documentation.
• Ensure timely resolution of technology-related incidents.
• Deliver exceptional internal customer support.

Network & Systems Administration

• Assist with network administration and system maintenance activities.
• Monitor network performance and security.
• Manage user accounts, permissions, and access controls.
• Support backup and disaster recovery procedures.
• Maintain business continuity through proactive monitoring.

Cybersecurity & Compliance

• Implement and support cybersecurity best practices.
• Monitor systems for security vulnerabilities and threats.
• Ensure compliance with company IT policies and procedures.
• Support data protection and information security initiatives.
• Assist in conducting security audits and risk assessments.

Technology Projects & Innovation

• Participate in IT and software implementation projects.
• Support digital transformation initiatives.
• Assist with system integration and deployment activities.
• Recommend process improvements and technology enhancements.
• Stay updated on emerging technologies and industry trends.

Required Qualifications

Educational Requirements

• Diploma in Information Technology, Computer Science, Software Engineering, Networking, or a related field.
• Professional certifications such as CompTIA, Cisco, Microsoft, or equivalent certifications will be advantageous.

Experience Requirements

• 3–5 years of experience in IT operations, technical support, systems administration, or infrastructure management.
• Experience working within software development or technology-focused environments is preferred.
• Proven ability to manage multiple IT responsibilities simultaneously.

Essential Skills & Competencies

The ideal candidate should possess strong knowledge of:

• IT Infrastructure
• Technical Support
• Network Administration
• Cybersecurity
• Systems Administration
• Cloud Computing
• Software Support
• IT Operations
• Database Management
• Digital Transformation
• Troubleshooting
• Information Security
• Help Desk Support
• Server Management
• System Monitoring
• IT Service Management
• Network Security
• Technology Solutions
• Disaster Recovery
• Project Coordination

These highly searched and in-demand IT skills are critical for supporting modern business operations and software development environments.

Salary & Benefits

Estimated Salary Range

TND 2,000 – TND 4,500 per month

Additional Benefits

• Performance-based bonuses
• Health insurance coverage
• Paid annual leave
• Professional certification sponsorship
• Employee training programs
• Technology allowances
• Career advancement opportunities
• Exposure to international software projects

Training & Professional Development

ZetaBox encourages continuous learning and provides opportunities for professional growth through structured training programs.

Training may include:

• Advanced cybersecurity practices
• Cloud infrastructure management
• IT service management frameworks
• Network security administration
• Software deployment methodologies
• Digital workplace technologies
• Leadership and project management skills

IT professionals seeking additional opportunities within Tunisia can also explore vacancies and career resources through IT operations jobs in Tunisia, where employers regularly recruit software developers, IT specialists, network engineers, and technology professionals.

Working Environment

ZetaBox offers a collaborative and innovation-driven work environment where employees are encouraged to contribute ideas and participate in cutting-edge software projects. Team members work with modern technologies while supporting clients across multiple industries and business sectors.

The organization promotes knowledge sharing, continuous improvement, and technical excellence, making it an attractive workplace for ambitious IT professionals.

Career Growth Opportunities

Successful candidates may progress into positions such as:

• Senior IT Executive
• Systems Administrator
• IT Infrastructure Specialist
• Network Administrator
• IT Manager
• Technology Operations Manager
• Information Security Specialist

High-performing employees may also gain opportunities to participate in international projects and leadership development initiatives.

Professionals interested in exploring broader career opportunities within Southern Africa may also review vacancies available through IT operations jobs in Zambia, which features opportunities across information technology, engineering, operations, and business services sectors.

Industry Exposure & Professional Advancement

This position provides valuable exposure to software development environments, enterprise technology infrastructure, cloud technologies, and digital transformation initiatives. The role enables professionals to strengthen their technical expertise while contributing directly to business growth and operational excellence.

Candidates looking to expand their technology careers internationally may also explore opportunities through IT operations jobs in South Africa, where organizations regularly recruit IT executives, software engineers, cybersecurity analysts, and systems specialists.

Why Join ZetaBox?

Joining ZetaBox offers an opportunity to work with a forward-thinking software development company that values innovation, technical excellence, and client success. Employees benefit from hands-on exposure to modern technologies, structured professional development, competitive compensation, and the opportunity to contribute to impactful digital solutions.

If you are a technology professional with strong technical capabilities, a passion for problem-solving, and a desire to grow within a dynamic software environment, this IT Executive position provides an excellent foundation for long-term career success.