Operations Analyst Jobs in Tunisia | Supply Chain Jobs in Tunisia

Company: Ulysse Logistics Company (ULC)
Location: Tunis
Salary: 1500 USD
Job Type: Full-Time
Industry: Supply Chain / Operations / Business Analytics
Job Category: Operations & Customer Service Jobs in Tunisia

Job Overview

A reputable organization in Tunisia is seeking a highly motivated and analytical professional to join its team as a Customer & Operations Analyst. The successful candidate will play a critical role in supporting supply chain planning processes and ensuring smooth coordination between key business functions, including Demand Management, Sales & Marketing, Warehousing, Distribution, and Planning teams.

This role is ideal for candidates with strong analytical, operational, and project management capabilities who can optimize operational performance, improve forecasting accuracy, and contribute to continuous business improvement initiatives.

Job seekers exploring business analytics, supply chain, and operations careers in Tunisia can find more vacancies through operations jobs in Tunisia where updated opportunities in administration, logistics, customer operations, finance, and management are regularly posted.

Key Duties and Responsibilities (JD)

The Customer & Operations Analyst will be responsible for:

• Collaborating with internal departments to align operational processes with organizational goals and business objectives.
• Supporting supply chain planning and coordination across multiple functions.
• Analyzing customer demand patterns, inventory data, and market trends to improve forecasting accuracy and optimize stock levels.
• Working closely with Sales & Marketing teams to understand customer needs and convert demand into operational action plans.
• Identifying supply chain risks and implementing mitigation strategies to minimize operational disruptions.
• Monitoring operational performance indicators and identifying opportunities to improve efficiency and effectiveness.
• Developing and enhancing performance measurement systems to support business excellence.
• Acting as a communication bridge between internal teams and external stakeholders to ensure seamless operational execution.
• Supporting pricing strategies, product lifecycle planning, and inventory optimization initiatives through analytical insights.
• Participating in operational improvement projects and process automation initiatives to increase productivity.
• Preparing reports, dashboards, and performance analytics for management decision-making.
• Supporting business service agreements and ensuring compliance with operational standards.

Professionals interested in regional supply chain and business operations careers can also browse operations jobs in Zambia for opportunities in logistics, customer operations, supply chain, administration, and project coordination.

Education Requirements

Applicants should possess:

• Diploma in Business Administration, Business Analytics, Supply Chain Management, Operations Management, Economics, or an equivalent field (Required).
• Bachelor’s degree in Business, Analytics, Logistics, Commerce, or related discipline will be an added advantage.
• Professional certifications in Supply Chain Management, Data Analytics, ERP Systems, or Project Management are beneficial.

Experience Requirements

Candidates should have:

• Previous experience in sales operations, supply chain planning, customer operations, logistics coordination, or a related role.
• Experience working with cross-functional business teams is highly preferred.
• Exposure to operational reporting, demand forecasting, inventory management, or process improvement initiatives will be advantageous.
• Familiarity with ERP systems, automation tools, and reporting dashboards is an added advantage.

Required Skills and Competencies

Successful candidates should demonstrate:

• Strong analytical and problem-solving capabilities.
• Advanced project management and organizational skills.
• Ability to work effectively with and influence cross-functional teams.
• Excellent attention to detail and result-oriented mindset.
• Strong communication and stakeholder management skills.
• Ability to drive efficiency through automation and process improvement.
• Strong business acumen and decision-making support capabilities.
• Ability to work independently while meeting deadlines in fast-paced environments.

Language Requirements

Applicants must possess:

• Excellent written and spoken French and English (Required).
• Additional language proficiency may be considered an advantage depending on employer needs.

Salary and Benefits

Salary: Not Specified

Additional benefits may include:

• Competitive compensation package depending on qualifications and employer policy.
• Career progression opportunities in operations, analytics, and supply chain management.
• Professional development and on-the-job training.
• Exposure to international business operations and performance management systems.
• Health, leave, and workplace benefits subject to organizational policy.

Candidates seeking additional opportunities in business operations and analytics across North Africa may also visit operations jobs in Morocco to explore vacancies in supply chain, finance, logistics, customer operations, and strategic management.

Training and Career Development

Selected candidates may receive training in:

• Supply chain planning and forecasting
• Demand management and inventory optimization
• Business performance analytics
• Operational reporting and KPI tracking
• ERP systems and process automation
• Customer relationship and stakeholder management
• Continuous improvement and operational excellence

Why Join This Role?

This opportunity provides exposure to critical business operations, strategic planning, and supply chain coordination while offering long-term career growth for professionals passionate about analytics, customer operations, and business performance improvement.

How to Apply

Interested candidates should prepare an updated CV highlighting relevant experience in operations, analytics, customer service, logistics, or supply chain management and follow employer application guidelines once recruitment details become available.