International Freight Forwarding Specialist Job Vacancy in Monastir, Tunisia – Logistics & Supply Chain

Job Description

Position: International Freight Forwarding Specialist

Company: DHL Express Tunisia

Location: Monastir, Tunisia

Experience: 3-5 years in international freight forwarding or logistics

Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: 2,500 – 3,500 SSP per month

Vacancies:1

Company Overview

DHL Express Tunisia is a leading global logistics provider with a strong presence across the country, delivering time‑critical international shipments for businesses and individuals. As part of the DHL Group, the company combines cutting‑edge technology, a vast network of customs experts, and a commitment to sustainability to ensure seamless cross‑border movement of goods. Operating from strategic hubs in Tunis, Sfax, and Monastir, DHL Express Tunisia supports the growth of Tunisian enterprises by connecting them to markets worldwide. The organization prides itself on fostering a multicultural work environment, encouraging innovation, and offering career pathways that align with the dynamic demands of global trade. This role contributes directly to the company’s mission of providing reliable, fast, and secure logistics solutions, reinforcing Tunisia’s position as a vital gateway between Africa, Europe, and the Middle East.

Job Overview

The International Freight Forwarding Specialist will manage end‑to‑end freight operations for outbound and inbound shipments, ensuring compliance with international regulations, optimizing routes, and delivering exceptional customer service. This position plays a pivotal role in supporting Tunisia Jobs and broader Jobs in Tunisia initiatives by facilitating trade flows that drive economic development. The specialist will collaborate with internal teams, customs authorities, and external partners to coordinate documentation, negotiate freight rates, and monitor shipment status. By leveraging DHL’s advanced tracking platforms, the role ensures transparency and efficiency throughout the logistics chain. The successful candidate will be instrumental in enhancing DHL’s reputation for reliability, contributing to career opportunities in Tunisia and reinforcing the company’s commitment to Hiring in Tunisia.

Key Responsibilities

• Coordinate international shipments, including air, sea, and road freight, from origin to destination.
• Prepare and verify all required export/import documentation, ensuring compliance with customs regulations.
• Negotiate freight rates with carriers and manage cost‑control initiatives.
• Monitor shipment progress using DHL’s tracking systems and proactively resolve any delays or issues.
• Provide expert advice to customers on optimal routing, packaging, and regulatory requirements.
• Collaborate with customs brokers, freight forwarders, and internal departments to streamline processes.
• Maintain accurate records in the logistics management system and generate performance reports.
• Support continuous improvement projects aimed at enhancing operational efficiency and customer satisfaction.

Required Skills

• Strong knowledge of international freight forwarding regulations and customs procedures.
• Excellent communication and negotiation abilities.
• Proficiency with logistics software and ERP systems.
• Analytical mindset with strong problem‑solving skills.
• Ability to work under pressure and manage multiple shipments simultaneously.
• Fluency in Arabic, French, and English.

Education

A bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related discipline is required. Professional certifications such as FIATA or IATA are advantageous and demonstrate a commitment to industry standards.

Experience

Applicants should have 3‑5 years of hands‑on experience in international freight forwarding, customs clearance, or a similar logistics role. Experience within a multinational logistics company or exposure to the North African trade environment is highly valued.

Salary

The position offers a competitive salary ranging from 2,500 to 3,500 SSP per month, complemented by performance‑based bonuses and a comprehensive benefits package.

Benefits

• Health insurance coverage for employee and dependents.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Employee discount on DHL services.
• Transportation allowance.

Training

• On‑boarding program covering DHL’s global standards and local compliance.
• Continuous professional development courses, including customs law updates and advanced freight management.
• Access to DHL’s internal learning platform for skill enhancement.

Working Environment

DHL Express Tunisia offers a modern office setting in Monastir with state‑of‑the‑art technology, collaborative workspaces, and a culture that values diversity and teamwork. Employees benefit from a supportive leadership team that encourages innovation and recognizes achievements.

Application Process

Interested candidates should submit their application through the official portal at https://tunisiajobsearch.com/. Please attach an updated CV and a cover letter outlining your relevant experience and motivation for the role. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

DHL Express Tunisia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, or background. Our hiring practices support Employment in Tunisia and promote fair treatment for all applicants.