Retail Operations Manager Job Vacancy in Kasserine, Tunisia – Retail & Consumer Goods

Job Description

Position:Retail Operations Manager

Company:Carrefour Tunisia

Location:Kasserine, Tunisia

Experience:5+ years in retail operations management

Education:Bachelor’s degree in Business Administration, Retail Management or related field

Employment Type:Full-time

Industry:Retail & Consumer Goods

Department:Operations

Salary:2500 – 3500 SSP per month

Vacancies:1

Company Overview

Carrefour Tunisia is a leading multinational retailer operating a network of hypermarkets, supermarkets and convenience stores across the country. With a strong commitment to quality, sustainability and customer satisfaction, Carrefour has become a trusted brand for millions of shoppers. The company continuously invests in modern retail concepts, digital transformation and community initiatives, creating a dynamic environment for both employees and customers. As part of its expansion strategy, Carrefour is focused on strengthening its presence in regional cities such as Kasserine, offering diverse career pathways and fostering local talent. This role contributes directly to the company’s mission of delivering exceptional shopping experiences while supporting Tunisia Jobs and broader Employment in Tunisia.

Job Overview

The Retail Operations Manager will lead the day‑to‑day activities of the Kasserine store, ensuring operational excellence, optimal sales performance and superior customer service. Reporting to the Regional Operations Director, the manager will oversee store staff, inventory control, visual merchandising, health and safety compliance, and financial targets. This position offers a unique opportunity to shape the store’s success, drive innovation, and contribute to Career Opportunities in Tunisia. For more information about Carrefour’s values and global footprint, visit https://tunisiajobsearch.com/.

Key Responsibilities

• Develop and implement operational strategies to achieve sales and profit objectives.
• Manage and motivate a team of up to 50 employees, including recruitment, training, scheduling and performance evaluations.
• Ensure compliance with health, safety, and regulatory standards, maintaining a safe shopping environment.
• Oversee inventory management, stock replenishment, shrink control and loss prevention initiatives.
• Coordinate visual merchandising and store layout to enhance product visibility and customer experience.
• Analyze daily, weekly and monthly performance reports, identifying trends and corrective actions.
• Collaborate with marketing, supply chain and HR departments to align store initiatives with corporate goals.

Required Skills

• Strong leadership and people‑management capabilities.
• Excellent analytical and problem‑solving skills.
• Proficiency in retail management software and Microsoft Office suite.
• Effective communication and interpersonal abilities.
• Customer‑focused mindset with a passion for service excellence.
• Ability to work under pressure and meet tight deadlines.

Education

A Bachelor’s degree in Business Administration, Retail Management, Commerce or a related discipline is required. Relevant certifications in retail operations or supply chain management are advantageous.

Experience

Minimum of five years of progressive experience in retail operations, with at least two years in a supervisory or managerial role within a large‑scale store environment.

Salary

The compensation package ranges from 2500 to 3500 SSP per month, commensurate with experience and qualifications, and includes performance‑based incentives.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan with employer contributions.
• Employee discount on store merchandise.
• Paid annual leave and public holidays.
• Opportunities for career advancement within the Carrefour network.

Training

• Onboarding program covering company policies, systems and culture.
• Leadership development workshops.
• Continuous retail best‑practice training modules.
• Access to Carrefour’s global e‑learning platform.

Working Environment

The Kasserine store offers a vibrant, fast‑paced environment where teamwork and innovation are celebrated. Employees benefit from modern facilities, collaborative spaces and a culture that encourages initiative and professional growth. Carrefour promotes a balanced work‑life approach, ensuring staff wellbeing while delivering top‑notch service to the community.

Application Process

Interested candidates should submit their updated CV through the online portal on the company website. Applications will be reviewed by the recruitment team, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment. The hiring timeline is typically four weeks from the posting date.

Equal Opportunity Statement

Carrefour Tunisia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected and given the chance to thrive regardless of gender, age, ethnicity, disability or any other protected characteristic.