Digital Payments Product Manager Job Vacancy in Tunis, Tunisia – Banking & Finance

Job Description

Position: Digital Payments Product Manager

Company: Banque Internationale Arabe de Tunisie (BIAT)

Location: Tunis, Tunisia

Experience: 5+ years in product management, digital payments

Education: Bachelor’s degree in Business, Finance, or related field; Master’s preferred

Employment Type: Full-time

Industry: Banking & Finance

Department: Product Management

Salary: 3,000 – 5,000 SSP per month

Vacancies:1

Company Overview

Banque Internationale Arabe de Tunisie (BIAT) is a leading financial institution in Tunisia with a strong presence across North Africa and the Middle East. Established in 1976, BIAT offers a comprehensive portfolio of banking services, including retail banking, corporate finance, wealth management, and innovative digital solutions. The bank is committed to fostering economic growth, supporting entrepreneurship, and delivering superior customer experiences. As part of its digital transformation strategy, BIAT continuously invests in cutting‑edge technologies to enhance payment ecosystems, making it an attractive destination for professionals seeking dynamic career opportunities in Tunisia. The organization prides itself on a collaborative culture, robust governance, and a focus on sustainability, positioning itself as a top employer for ambitious talent looking to make an impact in the banking sector.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of BIAT’s digital payment products, from concept through launch and continuous improvement. This role is pivotal in shaping the bank’s digital payment strategy, ensuring alignment with market trends, regulatory requirements, and customer expectations. The manager will work closely with cross‑functional teams, including technology, risk, compliance, marketing, and operations, to deliver innovative, secure, and user‑friendly payment solutions. By leveraging data analytics and market research, the incumbent will identify growth opportunities, drive product adoption, and enhance the overall digital experience for both retail and corporate clients. This position offers a unique chance to influence the future of banking in Tunisia, contributing to the nation’s digital economy and supporting the broader goal of financial inclusion.

Key Responsibilities

• Define and execute the product roadmap for digital payment solutions, including mobile wallets, online checkout, and QR‑code payments.
• Conduct market analysis, competitive benchmarking, and customer research to identify unmet needs and emerging trends.
• Collaborate with IT and engineering teams to design, develop, and test new features, ensuring compliance with security standards and regulatory frameworks.
• Manage product lifecycle, from ideation and requirement gathering to launch, monitoring, and iterative enhancements.
• Develop pricing models, revenue forecasts, and business cases to support investment decisions.
• Coordinate go‑to‑market strategies with marketing, sales, and partnership teams to maximize product adoption.
• Monitor key performance indicators (KPIs), analyze usage data, and generate insights to drive continuous improvement.
• Ensure risk management and fraud prevention measures are integrated into product design.
• Maintain strong relationships with external partners, fintech innovators, and regulatory bodies.
• Prepare and present regular updates to senior leadership and stakeholders.

Required Skills

• Proven experience in product management within digital payments, fintech, or banking sectors.
• Strong analytical abilities with proficiency in data‑driven decision making.
• Excellent communication and stakeholder management skills.
• Knowledge of payment regulations, security standards (PCI DSS), and compliance requirements in Tunisia.
• Ability to translate business needs into technical specifications.
• Strategic thinking with a customer‑centric mindset.
• Project management expertise and familiarity with agile methodologies.
• Fluency in French and English; Arabic is a plus.

Education

A minimum of a Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related discipline is required. A Master’s degree or MBA is highly desirable, especially with a focus on digital innovation or financial technology.

Experience

The ideal candidate will have at least five years of product management experience, specifically within digital payments or fintech environments. Experience working in a regulated banking environment and a track record of launching successful payment products in Tunisia or comparable markets is essential.

Salary

The compensation package ranges from 3,000 to 5,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and retirement benefits.

Benefits

• Competitive salary with performance incentives.
• Comprehensive health and dental coverage.
• Retirement savings plan.
• Generous paid leave and holidays.
• Employee assistance program.
• Flexible working arrangements and remote work options.

Training

• Continuous professional development programs focused on fintech, digital innovation, and leadership.
• Access to industry certifications and workshops.
• Mentorship from senior executives and product leaders.

Working Environment

BIAT offers a modern, collaborative workspace located in the heart of Tunis, equipped with state‑of‑the‑art technology and comfortable meeting areas. The culture encourages creativity, knowledge sharing, and a balanced work‑life integration. Employees benefit from a supportive environment that values diversity, inclusion, and personal growth.

Application Process

Interested candidates should submit their application through our online portal. Please include a tailored resume and a cover letter highlighting relevant experience. For more information about the role and to apply, visit https://tunisiajobsearch.com/. Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for interviews.

Equal Opportunity Statement

BIAT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.